What Does a Loan Officer Do?

Learn About the Salary, Required Skills, & More

Senior client discussing with a loan officer

Loan officers paintings at banks, credit score unions, or different monetary establishments helping customers in making use of for loans and assessing their creditworthiness thru a process known as underwriting, in which they agree to take on the economic danger for a price. They decide the type and amount of mortgage this is most suitable for their customers' desires.

Loan officers have a tendency to specialize in considered one of three essential kinds of lending: commercial, purchaser, or mortgage. Commercial lending is the extension of credit to businesses. Consumer lending includes personal loans, schooling loans, domestic equity loans, and car loans. Mortgage lending includes loans for the purchase of actual estate by individuals⁠—a commercial enterprise generally might be served through a industrial mortgage officer, even for real property purchases⁠—or the refinancing of existing mortgages.

Loan Officer Duties and Responsibilities

This process usually calls for the capacity to do the subsequent work:

  • Meet with loan candidates to acquire personal information and solution questions to evaluate their loan software and risk
  • Explain to applicants the types and terms of every loan to determine a loan this is suitable for his or her particular needs
  • Track and preserve credit and loan data
  • Seek out new customers through contacting businesses and those
  • Work with present clients to bolster relationships, inspire referrals, and enhance your recognition among others seeking loans
  • Work with borrowers who fail to make their loan bills on time
  • Use loan underwriting software program to make suggestions to customers

The majority of loan officer positions integrate sales with analytic obligations, selling loans while figuring out suitable clients and phrases. Some positions are centered in large part at the analytics, with out a income dimension and restrained patron touch. People in those types of jobs are every now and then referred to as mortgage underwriters.

Other positions specialize in managing customers who are having troubles meeting their bills. One example is a mortgage series officer, who attempts to workout agreements with borrowers by using adjusting the repayment terms.

In assessing the creditworthiness of mortgage candidates, mortgage officers judge clients' suitability as borrowers and the proper phrases of the mortgage, including hobby rate and compensation schedule, on which credit can be granted. Depending on their position, a mortgage officer can be anticipated to actively are seeking out clients, in place of passively await candidates to technique their commercial enterprise for credit score.

Loan Officer Salary

A mortgage officer's income might also range primarily based on their stage of enjoy, area of awareness, and schooling, according to 2018 records from the U.S. Bureau of Labor Statistics:

  • Median Annual Salary: $sixty three,040 ($30.31/hour)
  • Top 10% Annual Salary: $132,080 ($sixty three.50/hour)
  • Bottom 10% Annual Salary: $31,870 ($15.32/hour)

Compensation schemes vary by way of organisation, with varying combinations of salary and fee. Where commissions are paid, they generally reflect the quantity or fee of loans originated. The maximum pay applications have a tendency to be fee-based and at big institutions. If the repayment scheme is basically fee-primarily based, there's a near correlation among performance and praise, with excessive profits capacity.

Education, Training, and Certification

This career calls for the following levels, revel in, and licenses:

  • Academia: A bachelor's degree typically in a field which include commercial enterprise or finance is typically required. Coursework can also consist of finance, accounting, or economics. A grasp's degree can make you a stronger candidate for rent, relying on the company. Also, to be a commercial mortgage officer, you'll want to research the finances of agencies applying for credit. Therefore, this role requires a stable understanding of standard enterprise accounting, along with a way to read financial statements.
  • Certification: Most mortgage officer positions do now not require any unique certification or licensing. However, a wonderful exception is mortgage lending. Most states modify this subject, specially concerning positions in loan banks or loan brokerages, rather than in conventional banks or credit unions. To reap a mortgage loan originator (MLO) license, candidates ought to complete at least 20 hours of coursework, bypass an examination, and submit to history and credit score tests. The American Bankers Association and the Mortgage Bankers Association, in addition to some of faculties, offer courses, education applications, or certifications for loan officers. Although now not required, certification shows determination and understanding and may increase a candidate's probabilities of gaining employment.
  • Training: Loan officers commonly get hold of some on-the-task training. This may be a mixture of formal, organisation-subsidized schooling and informal schooling at some stage in the first few months at the activity.

Loan Officer Skills and Competencies

This role usually calls for the subsequent competencies:

  • Quantitative competencies: Understanding mathematical and numerical records, that is crucial whilst working with numbers to determine a mortgage
  • Good decide of individual: Making accurate assessments about human beings, in particular their credibility and their reliability, in figuring out a mortgage
  • Interpersonal talents: Cultivating and strengthening existing customer relationships, in addition to selling loans to new customers
  • Verbal and written verbal exchange: Explaining loans to customers in order that they have a complete know-how of the phrases
  • Independence: Working independently if you have a large degree of expert autonomy
  • Decision-making talents: Evaluating a purchaser's mortgage utility and figuring out whether to award them a loan
  • Mental stamina: Rejecting loan applicants who do now not meet the establishments lending standards or address clients who can not repay their loans as agreed

Job Outlook

According to the U.S. Bureau of Labor Statistics, employment of mortgage officials is expected to keep growing 11% via 2026, quicker than the average for all occupations. Although the demand for loan officers will growth as the overall financial system grows, the decline of bank branches may additionally moderate employment growth.

Work Environment

A patron mortgage officer is most likely to work set hours from a fixed location, which includes a financial institution department or office. A industrial or loan loan officer often has to work variable hours to check with customers on the latter's places of work or house, and for that reason spend large day trip of the workplace and on the road.

Work Schedule

The majority of human beings in mortgage officer jobs have a tendency to paintings a general forty-hour week. However, industrial or mortgage loan officer hours range, as they may need to journey to client places, which may require operating at abnormal hours.

How to Get the Job


Check out famous process forums consisting of iHireBanking, Glassdoor, and ZipRecruiter. In addition, also visit nearby financial institution web sites to study their profession possibilities.


Join an agency together with the National Association of Mortgage Brokers (NAMB) or the American Bankers Association (ABA) to fulfill different enterprise contributors and stay cutting-edge on industry practices. has membershipships to those businesses also can lead to activity opportunities.

Comparing Similar Jobs

If you are inquisitive about a career as a mortgage officer, evaluate these comparable positions, together with their median annual revenue:

Source: U.S. Bureau of Labor Statistics, 2018