Top Office Assistant Skills With Examples

List of Office Assistant Skills for Resumes, Cover Letters, and Interviews


Office assistant positions may be observed in all industries, and share a big set of abilities. Office assistants are from time to time called secretaries or administrative assistants, but what they do is help within the functioning of an workplace.

Whether the workplace belongs to a law organization, a medical practice, an educational organization, or a enterprise, the desires are comparable: anyone has to report facts, hold schedules, and contend with habitual communique on behalf of the those who use the office.

 Some office assistants work remotely. Virtual assistants generally do business from home, acting duties that an administrative assistant or secretary might normally do.

Office Assistant Job Responsibilities

While office assistant positions are typically similar to every other, the process remains variable—it simply varies from everyday, in preference to from office to workplace. Today you would possibly act as a receptionist, tomorrow may require repairing the printer, and the day after that, you’ll need to switch the whole filing cupboard to the cloud. You’ll need a very vast skill set to prevail.

Office assistants are the various super unsung heroes of the enterprise international, due to the fact while you do your task proper, no person notices—the office seems to run itself. But a few people experience the short-paced but flexible work, the sensation of being on the heart of the whole lot. A accurate secretary can find work nearly everywhere, in any kind of organization.

Top Office Assistant Skills

Here are some of the top abilities employers search for while hiring workplace body of workers.

Verbal Communication Skills

Communication is a essential tender talent for an office assistant. You will must interact with your supervisor, fellow workplace team of workers, the professionals you assist, and probable clients or people in other workplaces of the equal company. You all paintings as a team, and you're its major communication hub.

You’ll need to be cheerful, helpful, nicely-informed, articulate, and a appropriate listener each day.

  • Answer Phones
  • Client Relations
  • Communication
  • Forwarding Phone Calls
  • Message Taking
  • Routing Phone Calls
  • Switchboard
  • Telephone
  • Verbal Communication

Written Communication Skills

Most workplace assistants write loads. They might write memos, fill out forms, or draft letters or emails. Some create content for the organization internet site or edit text for others. Clear, expert written communication is a need to.

  • Correspondence
  • Email
  • Mail
  • Mailings
  • Typing
  • Word Processing
  • Written Communication


An office assistant is probably the first character a purchaser sees upon entering the office. If the workplace’s number one occupant takes place to be out for the time being, the office assistant is probably the simplest individual the vacationer interacts with. You should be prepared to greet each traveler with a smile and a kind phrase and to help them with some thing they want thus far as you're able. So, properly interpersonal abilties are a necessity.

  • Customer Service
  • Directing Visitors
  • Flexible
  • Friendly
  • Greet Guests
  • Interpersonal
  • Positive Attitude
  • Reliability
  • Welcome Visitors

Technology Skills

In the vintage days, secretaries did plenty of typing. Times have changed and so has technology, however office assistants can nonetheless expect to spend lots of time in front of a keyboard. Instead of a typewriter, you’ll should recognize your manner around a whole lot of software program packages. Knowing how to do some mild tech guide and how to restoration a recalcitrant printer doesn’t hurt, either.

  • Computer
  • Google Docs
  • Google Drive
  • Google Forms
  • Google Sheets
  • Google Slides
  • Gmail
  • Internet
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Powerpint
  • QuickBooks
  • Slack
  • Technology
  • Video Conferencing
  • Zoom


Office assistants must be extremely prepared to efficaciously juggle their many tasks. You’ll want to assist hold other human beings organized, too, from keeping calendars to maintaining the workplace orderly.

  • Administrative Support
  • Appointments
  • Billing
  • Calendars
  • Clerical
  • Data Entry
  • Delivering Mail
  • Electronic Filing
  • Expense Reports
  • Filing
  • Front Desk Operations
  • Money Handling
  • Office Duties
  • Office Equipment
  • Office Supply Inventory
  • Office Supplies
  • Office Support
  • Organization
  • Paperwork
  • Shipping

Problem Solving Skills

Problem fixing, or essential thinking capabilities, are essential for any office assistant, as you’ll frequently be the character others come to with questions or problems.

  • Coordinate Office Activities
  • Meetings
  • Problem Solving Skills
  • Respond to Inquiries
  • Scheduling
  • Screening and Directing Calls
  • Spreadsheets
  • Teamwork
  • Time Management
  • Travel Arrangements

Resume and Cover Letter Examples

Review resume and cowl letter examples, and get templates to down load, for a whole lot of office positions:

How to Showcase Your Skills

  • The names of those skills characteristic as keywords, so use as many as you can whilst writing your resume.
  • You can use these same key phrases in your cowl letter. Focus in particular on the ones your prospective organisation cares approximately maximum.
  • Make certain you've got at the least one example of a time you established capabilities from every category equipped to percentage with interviewers.