,The Muse Resume Review

The Muse Resume Review

Excellent Customer Service however a Mediocre Resume

We post unbiased evaluations; our critiques are our own and aren't stimulated with the aid of payments from advertisers. Learn approximately our unbiased overview manner and companions in our advertiser disclosure.
typical score

Our Take

The Muse is an all-in-one profession center in which skills can discover interesting business enterprise profiles, leaf through job postings, get profession advice, and even hire a career coach to assist nail the interview technique.

Learn More: Read our resume writing carrier technique to look how we rated each corporation.

  • Pros and Cons
  • Key Takeaways
Pros and Cons
  • Easy signup technique

  • Able to pick out our personal author

  • Attractive pricing

  • Quick turnaround times

  • Friendly resume writers

  • Design and format made reading the resume difficult

  • Summary paragraph turned into too long

  • Resume lacked punch in the accomplishments

  • Education and Training sections lacked sure information

Key Takeaways
  • Get a resume assessment carried out before you start your task search to maximize the wide variety of hits you get when making use of.  
  • Choose from more than 40 coaches who're educated that will help you customize cowl letters and resumes. 
  • Highly stylized resume formatting gained’t be sufficient to disguise a horrific resume.   
  • Questionable qualifications of hired resume author although the give up-result changed into remarkable.

When faced with the project of writing a resume, it might make you disturbing or downright scare you. Very few task seekers will say they enjoy writing a resume; they could favor to go away the writing to the experts. There are masses of resume writing offerings that can help you with this daunting venture, and The Muse is certainly one of them. We decided to put them to the take a look at of rewriting a actual-lifestyles Materials Manager’s resume. Of the 3 resume writer levels they provide, we decided on Mentor. (More in this beneath.)

The Muse serves multiple purposes: It lets in you to explore groups, browse for jobs, read profession recommendation, and lease a career educate. The Muse’s tagline is, “The Muse is the move-to destination for the following-gen body of workers to investigate organizations and careers.” And the organization's digital presence does have a young, colourful sense. We used the internet site to rent a career teach who writes resumes. In this evaluation, we are able to talk about the available plans, customer service, the quality of the resume, and different features. Overall, we felt that The Muse excelled in pricing and customer support, however the resume they produced turned into mediocre. Read directly to analyze more about our enjoy with this resume writing service. 

How It Works

  • We selected a train and signed up

The Muse gives you the choice to pick from greater than 40 coaches who do resumes and range in know-how and rate. With other resume writing services, a resume author changed into assigned to us primarily based on our candidate’s history, which changed into a nice gain. We chose a educate who rewrote our sample resume for $119, however costs vary based upon skill degree (mentor, instruct, master instruct) and unique teach. We used a credit score card and acquired acknowledgment of payment a day later.

  • The next step in the process turned into to finish a pre-resume assessment.

The resume writer we chose sent a message that advised us to fill out a brief pre-resume review that requested for extremely basic statistics. (Other resume offerings requested us to fill out more giant questionnaires that had been greater time-eating.) Some data amassed inside the assessment protected the call of our candidate, our aim for a resume assessment session, the kinds of jobs our candidate was making use of for, something we love about our contemporary resume, and some thing we’d like to change approximately it. This evaluation was a breeze.

  • We went to work on the primary drafts.

Our resume creator requested us to e mail our resume in Word or Google Doc layout. We have been surprised to get hold of the first revision of our resume inside two days. Our writer requested questions inside the feedback phase, which we thought need to have completed a better process of drawing out accomplishments from the responsibility statements. Other resume writers asked greater probing questions leading to higher first-class resumes. 

  • We obtained the second draft in seven days.

The Muse allows handiest one spherical of edits for the Mentor plan. But, judging from our resume writer's emails, they appeared open to revising extra edits we made. Our writer turned into extraordinarily punctual and accepting of our counseled modifications.

Resume Quality: Appealing Format however Mediocre Resume 

When assessing the exceptional of the resume The Muse’s creator produced, we looked at design, format, and, most importantly, content material. While the resume’s layout and format have to be appealing to the attention, what is said within the resume topics most. For content, we critiqued the subsequent sections: 

  • Summary Statement (must be brief but display the value a candidate will provide an organisation)
  • Skills (ought to be smooth to spot and relevant to the industry)
  • Experience (the maximum critical a part of the resume; that is wherein the accomplishments ought to virtually shine)
  • Education (have to stand on its personal as a phase, and conventional layout is preferred)
  • Training (must also stand-by myself and include all the publications our candidate has completed)

Design and Format

The layout of our resume protected splashes of colour on the top with a gold bar and gold lines on each facet of the headers. This became a nice contact, as turned into the spacing of the textual content, which made it less complicated to seize statistics. However, the font size, Corbel 11pt, become a piece smaller than favored. If our resume writer had used a larger font size and one-inch margins, our resume would have been a web page and a 1/2. Furthermore, had our creator expounded on a few sections, our resume could have effortlessly been one web page and 3-quarters. 

We trust a candidate with 15 years of experience warrants a two-web page resume, specifically with extraordinary responsibilities.


We have been searching out a concise, yet impactful, three-to-4-line Summary section. This changed into now not the case with the precis our resume author produced. If they had used our favored one-inch margins and 12pt font, the summary would have been five-plus lines. Clichés which include “skilled,” “analytical-minded,” “professional,” and “tested tune report " are what made the Summary feel unnecessarily lengthy.

This said, our creator included keywords that might maximum probably get our applicant past an applicant tracking machine (ATS), which includes: “procurement,” “strategic negotiations,” “agreement control,” “supplier relations,” “strategic partnerships,” and the like. Most likely, our creator become able to include keywords in the precis by using studying task advertisements.


The Skills segment was strong in comparison to different sections. Our resume author made certain to consist of usual abilities for a Materials Manager. Some of them included: “Supply Chain Optimization,” “Strategic Sourcing/Negotiations,” “Continuous Improvement,” et cetera. Again, it’s critical that enterprise-associated talents are on a resume in order to get past the ATS. Our creator spaced the abilities properly with 4pt, the single spacing among the rows, which made this section simpler to study.

We have been a piece disappointed that this section changed into now not focused and became written the use of a table. A focused Skills phase is aesthetically greater appealing. And maximum ATSs don’t digest tables well; the words in the cells will turn out to be in diverse places at the reader’s quit. A solution for that is to apply difficult tabs as opposed to a table.


A strong Experience section leads with a process scope that summarizes a candidate’s overall obligations for the placement. It ought to be not than three or four lines. Our resume writer offered us with a job summary that became 3 and a half of traces lengthy at 11pt font and 1/2-inch margins. It might have surpassed space expectations had they increased the font and margins length. Nonetheless, the job summary aptly expressed our candidate’s average responsibilities.

The Experience section is wherein the resume need to do a stellar job of selling a candidate. This is carried out through writing accomplishment statements that include action statements and quantified high-quality outcomes. Our writer met this rule midway at times. For instance, the fantastic end result “Increased inventory turns from 12 to 7.5 to reduce the month-to-month common” required how our candidate changed into able to perform this. This accomplishment could had been better said, “Increased inventory turns from 12 to 7.5 by means of implementing a system that balanced restocking objects with income efforts.”

Another instance of while our writer ought to have dug a bit deeper for more descriptions became with this declaration: “Implemented a cycle matter software to attain over ninety five% inventory accuracy.” Had our creator asked more about enforcing a cycle matter application, we'd have informed them via the use of a software package deal. A greater descriptive announcement should have examine: extended inventory accuracy with the aid of over 95% by way of enforcing a cycle count number software software to automate the inventory counting process.” The bottom line: whilst our creator became capable of quantify among the results, we might have preferred them to paint a better image of how our candidate was able to achieve the accomplishments.

Often, activity applicants have a piece history that exceeds 10 or 15 years, as was the case with our candidate. One approach to deemphasize a protracted work history is to create a Previous or Additional Experience phase. We had been thrilled with the manner our writer listed the preceding position. She condensed it, writing: “Additional Experience as Materials Manager with (Company Name and Location).” This became a way to deemphasize the extra enjoy in addition to keep space. A first-class contact.


There’s no steadfast rule on how to layout the Education segment in terms of where the diploma and college/vicinity are located. In a few cases, all of the records is written on one line. To keep area and hold the resume to 1 web page, our resume writer indexed our candidate’s Education on one line.

Bachelor of Arts in Anthropology - University of Massachusetts, Amherst, MA

Our preferred manner of writing the Education section is to include the foremost and university/location on separate strains:

Bachelor of Arts in Anthropology, Minor in Urban Spatial Development

University of Massachusetts, Amherst, MA

We weren’t overly upset through the way our writer formatted the Education segment; however, we were dissatisfied to look our author failed to mention that our candidate minored in Urban Spatial Development, which was on the unique resume. This is an accomplishment that need to not were overlooked.


Our candidate engaged in a six-week training program which includes 10 courses, which turned into cited on the resume we submitted. Training of this type is large and explains a gap in employment. This fact changed into misplaced on our resume author, who didn’t seem to have a whole lot familiarity with our candidate’s enterprise. The first draft we obtained had the Training phase placed on the bottom without a dates of attendance.

 We requested our resume author to move the Training phase in the direction of the top. They complied with our request however didn’t highlight it as a whole lot as we might have appreciated; the education publications were listed in a paragraph for you to shop area. After some other go-around of emails, our author indexed the dates of the Training beneath the paragraph. This become the pleasant we should wish for.

Resume Writer Certifications: Our Writer Had None

There are almost 40 resume writers in The Muse’s solid. We have been able to find one resume author who had a certification, Certified Master Resume Writer. Many of the workforce had different styles of certifications. Some resume coaches we saw on the Muse even had MBAs. Based on our resume creator’s biography, they didn’t possess a resume writing certification. Instead, it reads inside the bio that purchasers must take a look at our author’s splendid testimonials. Other offerings we reviewed boasted in their writers having diverse certifications, the maximum popular of which is the Certified Professional Writing Certification (CPRW). A certification doesn’t always make someone a higher resume author, but it’s assuring to recognise they went through the education and wrote a resume that handed muster.

Guarantees: None After Final Delivery

The Muse doesn’t explicitly assure that its clients will land interviews based totally at the resumes they write. We don’t consider such guarantees are really worth an awful lot, besides, as plenty extra goes into delivering a resume with a purpose to land an interview. The resume carrier does offer ensures of pride for education sessions as well as the drafts—80% refund if a patron isn’t satisfied with the initial name and 50% in the event that they’re now not glad with the drafts. However, once the final product is introduced, clients received’t receive a reimbursement of any kind.

Just having a tremendous resume isn’t enough to land a variety of job interviews. Take the time to craft genuine and specific cowl letters that display you're a professional.

Samples & Testimonials: Samples Are Hard to Find

The Muse doesn’t display samples of their resumes on its website, unlike one of the resume writing offerings which shares samples from 25 distinct industries. However, The Muse gives a short biography of our author with their degree of talent—$ out of $$$—in conjunction with testimonials of satisfied clients. Our creator had 5 out of five stars from every patron together with stellar testimonials. We could have felt better approximately the transparency of the resume writing provider if there had been some bad press. 

Available Plans & Pricing: Some of the Lowest Prices Available

The Muse offers 3 plans depending on one’s activity-searching stage and desires. The plans also correspond to the talent stage of the author/educate. Their resume writers ought to earn their titles. Our creator changed into a Mentor, as a result the least steeply-priced. Each plan consists of an updated resume from a coach.

Mentor: $119

  • A 30-minute chat over Skype or cellphone
  • One spherical of edits

Coach: $225

  • A 45-minute chat over Skype or cellphone
  • Two rounds of edits

Master Coach: $479

  • A 60-minute chat over Skype or telephone
  • Unlimited edits for 2 weeks after receiving the first draft

The Competition: The Muse vs. Let’s Eat, Grandma

We were certainly satisfied with the professional resume each writing services created. Our resume writers have been personable and appeared to simply care about the system. It changed into fine to take delivery of the choice to have an initial conversation with both writers as well as dependable conversation via e-mail.

The Muse got here out on top with pricing at $119; however because the announcing is going, you get what you pay for. Let’s Eat, Grandma (LEG) was extra pricey, at $309, but the quality of writing became higher and a cowl letter became thrown in. You determine if the greater fee is well worth it for your scenario.

Both services did a bad activity of formatting our resume. LEG used Calibri 11pt and The Muse used a greater stylish Corbel 11pt. A 12pt font could have made the resumes easier to study. Both services also used half-inch margins for the sides and top and bottom of the web page. All of this changed into finished to squeeze as much content onto one web page as viable; we felt that the years of enjoy of our candidate might have been better as a -pager. Note, by means of playing round with each resumes, we had been able to produce a first rate two-page resume.

The clincher for us changed into the content material. The Muse and LEG wrote a Summary segment that turned into too lengthy and contained multiple clichés. But LEG got here thru with the higher Skills phase. And even as both writers requested questions which improved our candidate’s responsibilities and accomplishments, we felt LEG’s creator had a better hold close on our candidate’s profession and asked greater illuminating questions. LEG’s content material turned into no longer best higher than The Muse’s; it turned into the pleasant of all of the resumes we reviewed.

Final Verdict

Great Customer Service and Price, Mediocre Resume

The Muse provided the bottom price and some of the nice customer service of the resume writing services we reviewed. Our author turned into personable and aware of our wishes. They had been inclined to head past The Muse’s policy of one round of edits. However, the resume great was not as much as snuff. The Summary turned into too long, the Experience section weak, and the Education and Training sections missing in statistics. All that said, The Muse changed into nonetheless able to provide us a professionally formatted resume at an unbeatable rate. So, if you're searching out a person to help you prepare a resume for access-degree task applications, it can be really worth thinking about.