,ZipJob Resume Review

ZipJob Resume Review

Good customer service but a resume that didn’t meet our expectations

We submit unbiased reviews; our evaluations are our personal and are not encouraged by payments from advertisers. Learn about our independent overview manner and companions in our advertiser disclosure.
standard rating

Our Take

ZipJob will draft or revise a resume but doesn’t constantly hit the mark with the best great very last draft.

Learn More: Read our resume writing service methodology to peer how we rated every business enterprise.

  • Key Takeaways
  • Pros and Cons
Key Takeaways
  • Get your first draft within seven business days of signing up. 
  • Better formatting would help make the resume simpler to read and deliver a more polished look. 
  • Resumes are ATS-friendly providing you with an facet with AI that pulls certified applicants for certain abilities and reviews  
  • Enjoy one-on-one with a U.S.-based writer who is skilled in your area.
Pros and Cons
  • Easy signup technique

  • Insightful testimonials on their website

  • Resume draft became added on time

  • Resume’s Skills place contained strong key phrases

  • Design and format made studying the resume hard

  • Summary paragraph was too long and contained clichés

  • Resume lacked punch inside the Experience section

  • Education and Training sections had been poorly formatted

Resume writing services offer task seekers alleviation from writing their personal resumes. A resume writer might write a resume from scratch or take what a client has written, ask questions through telephone or email, and recraft the preliminary draft right into a sturdy document so as to land the applicant an interview. But, whilst this is good, resumes aren’t continually properly written, and resume writing services don’t usually acquire the aim of helping consumers secure interviews.

We decided to see if ZipJob ought to produce a resume that might meet our expectancies by using sending them a subpar resume for a Materials Manager. The provider met our expectations in terms of customer support and rate. However, we weren’t overly impressed with the resume we acquired. ZipJob has three plans to choose from. We selected the Launch plan for $139 (more approximately the plans below). Read on to find out about our overall experience.

How It Works

The first step in our assessment process turned into to join the carrier

Like different resume writing services we reviewed, we used our credit score card to sign up for the service. We obtained an automated reaction an afternoon later telling us that they received our price and welcomed us as a consumer. The welcome observe got here throughout as accepted, but that became anticipated.

We decided on a bundle and uploaded our resume

We opted to enroll in the Launch package, which fees $139. ZipJob gives other programs, the information of which can be determined beneath. The subsequent step changed into to add our resume to ZipJob’s website online. We had the option of filling out a shape or uploading our resume and selected the latter.

We were matched with an expert resume creator

ZipJob says they will suit customers with a resume writer who will produce a expert resume “optimized to skip the applicant tracking gadget (ATS) experiment.” Most resume writing services, keep for one, don’t rate an extra charge for a cellphone call, however ZipJob does. 

We received the first draft in seven days

ZipJob promised to go back the first draft of our resume within 4 to seven business days. We inquired at one factor while we might acquire our draft and were reminded of the time-frame. When we acquired our draft, the author covered in her notice that they'd met the seven-day closing date. If a customer desires to acquire their first draft in three business days, they can purchase the Premium bundle.

Resume Quality: Poor Formatting and Inadequate Content

When assessing the fine of the resume ZipJob’s author produced, we checked out design, format, and, most importantly, content. While the resume’s design and format ought to be clean to study and attractive to the attention, the content of the resume subjects most. For content, we critiqued the subsequent sections:

  • Summary Statement (must be short but display the cost a candidate will provide an company)
  • Skills (talents must be easy to spot and relevant to the industry)
  • Experience (the most crucial a part of the resume; that is in which the accomplishments ought to truely shine)
  • Education (ought to stand as its own as a segment and conventional layout is desired)
  • Training (need to also stand-by myself and consist of all of the guides our candidate has completed)

Design and Format

Our resume creator used Calibri Light at 10.5pt font, which changed into too small and a chunk hard to study. A more appropriate size could had been 12pt. The headers had been written with Calibri formidable 12pt, which sincerely differentiated the text from the headers. To blend things up, our author used dark blue font for our candidate’s name, headers, and company names. This became a pleasing touch. 

It changed into obvious that our creator became decided to create a one-web page resume. Not handiest did they use small fonts, but they also used .5-inch margins all around. (If our resume writer used the cautioned 12pt font size and one-inch margins, our resume might were a page and a half of.) Also, our writer should have used greater spacing, which include 3pt, among the bulleted statements to make them less difficult to capture.

A candidate with 15-years of revel in warrants a two-web page resume, particularly with incredible duties and quantified accomplishments, which can be the author’s obligation to draw out. 


When reviewing resumes, we had been seeking out Summaries to be brief—3 to 4 lines—but still exhibit the concrete value our candidate would deliver to employers. The Summary our resume author wrote completed very little of what we hoped for. It changed into six lines long with the small font length and slim margins as explained above. What stood out within the Summary were the a couple of clichés, including “stimulated,” “element-oriented,” “hardworking," “dynamic,” etc. A Summary is a place wherein robust, industry-related key phrases ought to be used, which includes: “supplier,” “purchasing,” “order achievement,” “lean,” “agreement management,” “negotiations,” “deliver chain,” and so forth. However, our resume protected only a few of those key phrases.

In addition to imparting very little price to the Summary, our writer inserted an Objective assertion inside the Summary. Objective statements are frowned upon by way of employers unless a task candidate is getting into the job marketplace for the primary time.


Unfortunately, we will’t say the Skills vicinity was formatted in a manner that made the contents stand out. The competencies had been separated by using commas, which made them tough to grasp with a brief look (hiring government will take six to 10 seconds to skim a resume earlier than finding out to examine on). One thing we liked approximately the formatting turned into that the abilties were no longer located in a desk. Most applicant tracking systems don’t digest tables well; the words become in random regions on the recipient’s end. It regarded that our author understood this about the ATS.

Another issue we favored is that our resume writer added different relevant skills to this section for a Materials Manager, further to the ones we supplied them for our candidate. This is one in all ZipJob’s promoting points: Their writers create resumes which might be ATS-friendly. Here are a few examples of the activity-related abilties our author protected within the Skills location: “shopping,” “stock control,” “order processing,” and “kanban & lean manufacturing.” Our author also brought some transferable talents, consisting of “leadership,” “interpersonal communication,” and “customer service.” No doubt these talents were pulled from process postings for a Materials Manager.

Lastly, the talents had been placed in a gray region to lead them to stand out. This became a pleasing contact.

Expedite the process via offering your resume creator with info of what you feel is the maximum important statistics regarding your profession–which include education and certifications.


A sturdy Experience phase starts with a short task scope that summarizes a candidate’s typical obligations for the position. The job scope is written in paragraph layout. Our resume writer didn’t consist of a activity scope; alternatively, they jumped into bulleted statements. In resume writing circles, that is referred to as “death by way of bullets.” Our writer was the handiest one out of all of the writers who rewrote our resume without a activity scope. 

What’s most critical approximately the Experience segment is that it sells the candidate with accomplishments that are quantified with numbers, dollars, or percentages. Our resume creator didn’t obtain this as tons as we might have liked. This changed into due to their failure to invite questions that would draw out extra descriptions and quantified consequences. Here’s a announcement from our original resume: “Implemented cycle matter application resulting in over 95% stock accuracy.” Our author could have inquired as to what type of software it become as well as how lengthy it took our candidate to enforce the cycle rely program. This turned into the announcement they wrote: “Developed and released a cycle count number program that generated a 95% stock accuracy price.” This revision become rarely extra descriptive than the unique.

Following is another example of the way our resume writer didn’t ask probing questions to add price to an accomplishment from our candidate’s authentic resume. The original statement from our candidate’s resume study: “Directly concerned in 3 a success corporation warehouse movements, in charge of every section from planning, coordinating to complete warehouse design.” Our author produced: “Played a pivotal position in three warehouse relocations, coping with each segment of these company techniques consisting of making plans and full warehouse design operations.” They did a first-class task of wordsmithing the authentic assertion, but the timeliness in which the moves had been made and whether our candidate had stayed inside price range ought to have been drawn out by way of our writer.


Our creator listed our candidate’s Education on one line to keep area and hold the resume to 1 web page.

Bachelor of Arts, Anthropology with Minor in Urban Spatial Development, University of Massachusetts

Our favored manner of writing the Education phase is to include the fundamental and university/location on two separate strains:

Bachelor of Arts in Anthropology, Minor in Urban Spatial Development

University of Massachusetts, Amherst, MA

ZipJob’s formatting isn’t a deal-breaker in itself, however most resumes have the diploma separate from the college. Our creator become no longer not like different writers who also wrote the Education segment on one line.


Our candidate engaged in a six-week schooling software of 10 publications, which was noted at the resume we submitted. Training of this kind is huge and can give an explanation for a gap in employment. This fact turned into first of all misplaced on our resume author. The first draft we acquired had the Training phase positioned on the bottom with no dates of attendance. 

We asked our resume author to move the Training phase in the direction of the pinnacle. They complied but didn’t spotlight it as a great deal as we would have appreciated—the education courses had been indexed in a paragraph so as to save space. After some other round of emails, our creator indexed the dates of the Training beneath the paragraph. This became the fine we should wish for.

Resume Writer Certifications: has club of PARW/CC

ZipJob writes on its website that all their writers are exceptionally experienced and that ZipJob is certified via the Professional Association of Resume Writers & Career Coaches (PARW/CC). What’s more, their writers have backgrounds in recruiting, career coaching, activity placement, and professional writing. This is magnificent, as maximum resume writing offerings we reviewed made no such claims.

Guarantees: More Interviews in 60 Days

ZipJob’s assure is quite generous. They are assured that their writers will produce “activity-prevailing” resumes. Furthermore, customers must count on greater interviews inside 60 days. If this isn’t done via their clients, the resume provider will assign a senior creator who will evaluate the resume to various job descriptions.

Samples & Testimonials: Lacking in Resume Samples however Honest Testimonials

ZipJob only posts three before-and-after samples of resumes on their web page, while one resume service we reviewed indexed 25 resumes together with diverse industries. The samples were similar in format, which would possibly make one marvel if ZipJob makes use of a template to create their resumes.

We were inspired with the honesty of over 1,000 testimonials published on its internet site. Overall, the resume writing provider suggests a 4.zero score out of 5 together with scores as low as one celebrity from disgruntled customers. But for the most component, the testimonials have been extraordinarily advantageous.

Available Plans & Pricing: The Lowest Price at the Market

ZipJob offers 3 plans relying on one’s job-searching degree and needs.  

Launch: $139

  • Professionally written resume
  • Keyword-optimized to pass ATS scanning software program
  • One-on-one verbal exchange together with your U.S.-based totally creator
  • First draft shipping in four to seven days
  • Unlimited revisions

Fast Track: $189

  • All Launch features
  • Cover letter designed to increase your interview chances 50%
  • 60-day assure

Premium: $299

  • All Fast Track capabilities
  • Keyword-optimized LinkedIn profile update
  • One of the maximum skilled writers on their staff
  • Future revisions according to career changes
  • Expedited shipping (three days)

The Competition: ZipJob vs. The Muse

In regard to resume quality, the two resume services were no longer far aside. Both services did a bad activity of formatting our resume, however the clincher for us was the content. The Summary sections that ZipJob and The Muse writers produced have been too long and contained a couple of clichés. Although ZipJob’s author formatted a Skills vicinity that become dense and more difficult to examine, it changed into more ATS pleasant than the Skills vicinity written through The Muse. ZipJob’s creator didn’t upload fee to our candidate’s resume inside the Experience segment, while the author from The Muse did slightly higher. Finally, ZipJob impressed us more than The Muse while it got here to the Education phase. Their creator included our candidate’s minor in Urban Spatial Development, whereas the Muse’s creator left this facts out. 

ZipJob’s customer service became through the e-book. As marketed, we acquired the rewrite of our resume with the aid of the 7th day. In addition, while we wanted to communicate with our author, we had to signal into ZipJob’s steady portal. This may be an awesome thing, but it additionally adds another step to the process. The Muse’s writer turned into more personable and bendy. Their emails to us had been friendly and they allowed for additional revisions without a further price. The Muse no longer handiest offered better customer support than ZipJob, but it additionally beat all of the resume writing offerings on this location.

We selected ZipJob’s introductory package, which prices $139. The Muse’s access-level bundle presented the lowest cost at $119 but produced a better resume.

For resume content, customer service, and pricing, we give the nod to The Muse. If you’re within the market for an entry-stage resume, we advocate going with the Muse.

Final Verdict

Mediocre Customer Service & a Disappointing Resume

ZipJob introduced ok customer service. Our resume writer got here through with the primary draft on the eleventh hour. For someone who wishes a resume speedy, don’t expect ZipJob to exceed expectations. Where we felt ZipJob became disappointing became rewriting our resume. It surpassed for a resume with adequate prose as well as one that could pass the ATS. Overall, however, it wasn’t a resume that could do a wonderful job of promoting our candidate. It become formatted for a one-web page resume and, as such, the font became too small and the margins too slim. The Summary turned into prolonged, making it hard to examine quickly, and the Experience phase was now not a good deal stronger than the resume we submitted. We suggest ZipJob for a person who is seeking out an entry-stage role, but in case you're virtually looking to flow up the ranks, we advise you attempt some other carrier.

Article Sources

The Balance requires writers to apply primary assets to guide their work. These include white papers, authorities records, unique reporting, and interviews with enterprise experts. We additionally reference unique research from other reputable publishers wherein suitable. You can research more about the requirements we comply with in producing correct, unbiased content material in our editorial coverage .
  1. Trustpilot. “ZipJob.” Accessed May 27, 2021.